Welcome to Aarlyxx. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our services in Gonda, Uttar Pradesh, and tell you about your privacy rights.
1. Information We Collect
To provide you with our at-home services, we may collect, use, and store the following types of personal data:
- Identity & Contact Data: Includes your first name, last name, billing address, home/service address, and mobile phone number (primarily collected via WhatsApp).
- Service Data: Details about the services you have requested, images or descriptions of the repairs needed, and feedback provided.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system when you browse our website.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer and schedule a service visit.
- To share your location and contact details with our verified independent professionals so they can arrive at your doorstep.
- To communicate with you via WhatsApp regarding booking confirmations, arrival times, and price estimates.
- To manage our relationship with you, including asking you to leave a review or take a survey.
3. Disclosures of Your Information
We do not sell your personal data. We only share your data with:
- Independent Professionals: The specific electrician, plumber, beautician, or other service provider assigned to your booking. They only receive the details necessary to find your location and complete the job.
- Legal Obligations: If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees and contractors who have a business need to know.
5. Your Legal Rights
You have the right to request access to your personal data, request correction of the personal data that we hold about you, or request erasure of your personal data. If you wish to exercise any of these rights, please contact us via WhatsApp or email.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Phone / WhatsApp: +91 93367 34175
- Address: 464, Pure Shiva Bakhtawar, Gonda, U.P – 271001
- Email: info@aarlyxx.com